• We are committed to handling our customers’ personal information in a safe, secure and responsible manner.
  • Our team is available to answer any enquiries via email from 9 am to 5 pm Japan Time. For most correspondences, we will reply within 3 working days. Please note that the response time may vary depending on the type of enquiry, holidays, etc.
  • Enquiries are strictly via email.
  • If you are experiencing any issues with STYLE AVENUE, please let us know the error message or page, your operating software, browser, etc.
  • Do not use special characters in your email.
  • To ensure that you receive our emails, avoid using an email address that contains special characters (e.g. +, /).
  • In case you have not received a reply from us, kindly check your address before emailing to us again.
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